We've compiled a list of FAQ's to help you plan your visit to the show.
A FREE shuttle bus service will be running continuously on Saturday and Sunday between Alexandra Palace Station, Wood Green underground station and the venue. Last bus from the venue will be 5.15pm each day.
A cash machine is available in Palm Court (main entrance foyer). The service is provided by the Bank Machine and may charge for withdrawals. Please note - the machine does not accept American Express and some international cards.
There is a variety of food services situated around the perimeter of the Great Hall. All catering is provided by the venue.
A cloakroom is provided by the venue and available in Palm Court (main entrance foyer). This service is provided by the venue and a charge will be applied.
There is full disabled access around the venue with the exhibition all on the ground floor. There are dedicated accessible bays in the Grove Car park (250 yards' walk up a slight hill) and the East Car Park at the Ice Rink end of the building. A drop off point is available outside the Palm Court Entrance via the west slip road where staff will assist with directions.
DISABLED TICKET POLICY
If a visitor has a full-time carer or attendant, a free ticket is available for them. This concession is only available in advance, with supporting documentation to the Organisers. Please send to: Exhibitions Department, Warners Group Publciations, West Street, Bourne, Lincolnshire, PE10 9PH or email firstname.lastname@example.org. All documents must be received at least 7 days prior to the show. The free ticket will then be issued at the day visitor entrance point when a full price ticket is purchased.
No dogs are permitted apart from official guide/assistance dogs.
If you require first aid, please contact the medical centre situated adjacent to the marble vesitbule between the Great and West Halls or contact one of the Organisers who will contact them for you.
HOW TO FIND US
For extensive directions to the venue, please click here
Parking at the venue is free.
Alexandra Palace operates a No Smoking policy including e-cigarettes.